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Phillip Hong
17 February, 2007
We, at SRN Mediaworks, have always thought outside the box. Unlike conventional media establishments, we are quite casual when it comes to taping random ad-hoc interviews with guests.
At the same casual time, the automakers need to do whatever they can to publicise their product, especially in the dog-eat-dog world for the consumer's buck, one would think that they would be open to interviews where they showcase themselves, which in this case is the auto show.
However, especially in their most glamourous turf, where consumers pay an honest buck to do what they can for free at dealerships, they were not open to talking to us.
Not a casual talk. Not even to publicise their ever-so-shiny automobiles in front of our tape recorder.
Brandon (Devlin) rang my cellular phone to explain that, while at Rogers Centre for a first look at what we were profiling, he could not find a willing spokesperson to tout their product.
Of course, some people might say "fat chance", as the auto show had a media day dedicated to those asking for an interview. However, one can't say we're media. We're a form of citizen journalism.
But a more heartfelt explanation has to do with the consumer. What do the automakers have that we could embarass them with? Wouldn't they use the same publicising towards consumers as they would towards the media?
If an automaker is fully committed to the consumer, then it should be willing to speak to us, as we all are potential customers.
And to shut us out from ever talking casually to them says a lot about how much a potential customer is really worth.
And all who gains from this is public transit.
Phillip Hong is a presenter on PLL, SRN Mediaworks' morning programme. "The fun" starts at 5 am every morning, on SRN One.
   
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